Best Western Plus Hotel St. Raphael
客人怎么说
Excellent location. Room had everything for my needs.
Peter
2024年4月
Check in was very quick and easy. Staff were very friendly and accommodating. The room was very large and spotlessly clean and the breakfast had a big choice. The hotel is about 300 metres easy walking from the Central Rail Station which has direct access to the airport. Checkout was at 12:00 but we were able to leave our luggage at the hotel until going for our evening flight. If we visit Hamburg again we will definitely stay at the Best Western St Raphael.
Leslie
2024年12月
Good location near the train station. Nice b'fast, but one expected at a 4* hotel.
Joseph
2024年11月
Absolutely wonderful staff: friendly, helpful, attentive. Excellent room: I stayed in 535. Had a huge, beautiful tree in front with all the colours of the stunning autumn leaves, very comfy bed and pillows, high-pressure shower. Gym: Small but had weights so was perfect for me :). Location: Very close to main train station and bus station.
Nikita
2024年11月
Very friendly and welcoming staff, excellent breakfast selection, very efficient air conditioning unit. Great location, very close to the main station for long distance trains, and to an S-Bahn station to get to the airport, bus stop right outside to get to/from the Speicherstadt too
Sophie
2024年10月
We were upgraded to a large, lovely room. Everywhere was spotlessly clean. Staff were very helpful especially Mumuni who was delightful and went above and beyond to make us welcome and gave good advice and support to us, two foreign pensioners in a new place. Having read reviews about the walk to the station being uncomfortable because of homeless people and drug takers, we were relieved that it wasn't as bad as we feared. No worse than many towns and cities in the UK. We did not feel unsafe. Breakfast was a sight to behold and a feast to enjoy, again with helpful staff. It was very busy, but one female staff member (I didn't get her name) stopped to work the waffle maker for me! A great experience in a lovely city. Our luggage was stored when we checked out so we could spend another day sightseeing before our late flight home.
Margaret
2024年9月
Based on the reviews I'd read from other guests, I was expecting something a but in need of a renovation, but we were both thrilled with the hotel and our accommodation! Nice and clean room, very comfortable beds, blackout curtains to keep out the light. We arrived earlier than check-in, and I'd figured we'd leave our luggage with the front desk, but they contacted housekeeping to prepare our room and let us check in right then. The hotel is within walking distance of the train station, and not that much farther from the historic centre. We only took the metro when we were exploring some of the less central neighbourhoods.
Jef
2024年1月
Friendly staff both on the reception and bar. Nice lounge area to sit with friends. The room was comfortable and enough space for 2 people.
San
2024年11月
Hotel was really cool. Facilities are nice except for the elevator. I understand its old ans classy but its kinda slow. Location was nice as it is located super close to the main train station of Hamburg and the bus central station.
Yssam
2023年10月
Hotel is located very conveniently very close to the central railway station of Hamburg within 10 minutes walking. The area is full of shops and restaurants. Hotel is located in the old building, but renovated and up to all modern standards. Rooms are rather small but ok for night stay as we were out most of the time. Staff are welcoming and friendly. Excellent breakfast with hot meals, good selection of cold cuts, tea and coffee, etc. We stayed in a Standard Double room, it was clean with A/C, electric kettle, TV, etc. Bed was not very big, but comfortable; bathroom was a bit small but with all toiletries.
Parviz
2023年9月
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